HR Technology Solutions

Solving the HR technology challenges that come next.

HR technology environments never stand still.

Platforms need support. Business requirements evolve. Enhancement backlogs grow. Integrations become more complex. New capabilities emerge. And HR Technology teams are expected to deliver more with limited specialist capacity.

Nocko helps organizations solve these challenges with practical consulting, flexible delivery and deep SAP SuccessFactors expertise.

What are you trying to solve?

Our HR technology team needs more capacity

Our SuccessFactors enhancement backlog keeps growing

We need specialist SuccessFactors expertise

Our HR integrations need attention

We need better application support

We are struggling to keep up with SAP releases

We want to get more from our existing HR technology

We need to implement an additional module

We are planning an HR technology transformation

We need an HR technology roadmap

Post-go-live support

From go-live to continuous improvement

The challenge

Many HR technology programs invest heavily in implementation but underestimate what happens afterwards. Once the implementation team leaves, internal HRIS teams inherit BAU support, configuration ownership, enhancements, integrations, releases, reporting, security, new requirements and growing technical debt — often without the specialist capacity to manage all of it.

Nocko works as an extension of the internal HR Technology team, providing access to specialist expertise and additional capacity as requirements evolve — from day-to-day support through to continuous improvement.

Go-live is the beginning. Not the end.

Capabilities can include

BAU SupportEnhancement DeliveryConfiguration SupportRelease ManagementIntegration SupportReportingSecurity / RBPOptimizationRoadmap Advisory

Capabilities can include

Backlog AssessmentPrioritizationSolution DesignConfigurationBusiness RulesWorkflow ImprovementsReportingIntegration EnhancementsAutomationTestingDeployment
Enhancement backlog

Turn your enhancement backlog into progress

The challenge

Enhancement requests accumulate faster than lean HRIS teams can deliver them. Small improvements get postponed. Business teams become frustrated. Technical debt grows. High-value functionality remains unused — and the backlog becomes a source of ongoing tension between HR and the business.

Nocko provides flexible delivery capacity to assess, prioritize and deliver enhancement backlogs. Engagements can be structured as on-demand expertise, flex capacity, managed services, dedicated resources or project delivery — depending on the volume and urgency of the backlog.

Capacity gap

Get the expertise you need without building every role internally

The challenge

Maintaining full-time specialists across every HR technology module, integration and technical discipline is expensive and often unnecessary. But when specialist requirements arise — a complex integration, a new module, a security review — the capability needs to be available quickly.

Nocko provides flexible access to specialist expertise through a Fractional HR Technology CoE model. Organizations gain access to broader capability through one coordinated relationship — without maintaining every specialist role internally.

Fractional HR Technology CoE

Access broader specialist capability through one coordinated relationship.

Specialist roles available

Functional ConsultantsModule SpecialistsIntegration ConsultantsSolution ArchitectsReporting SpecialistsSecurity / RBP ExpertiseProject ResourcesTesting Support

Capabilities can include

Incident SupportRequest ManagementConfiguration SupportProblem ManagementIntegration SupportRelease ManagementEnhancementsReportingSecurity SupportDocumentationKnowledge Management
Managed support

Support that goes beyond closing tickets

The challenge

Traditional support models can become focused on ticket closure rather than eliminating recurring problems or continuously improving the platform. Teams end up resolving the same issues repeatedly — without addressing root causes or making the environment better over time.

Nocko combines BAU support with problem management, specialist expertise and continuous improvement — so the environment keeps running and keeps getting better.

Keep it running. Then keep making it better.

Integration complexity

Connect the HR technology landscape

The challenge

Modern HR platforms connect to payroll, finance, identity, recruitment, benefits, learning and numerous third-party systems. Integration failures can disrupt critical HR processes and become difficult to troubleshoot when ownership is fragmented across teams.

Nocko helps organizations design, build, monitor, troubleshoot and optimize HR integrations — from SuccessFactors APIs and SAP Integration Suite through to middleware and file-based connections.

Capabilities can include

Integration ArchitectureSAP Integration Suite / CPISuccessFactors APIsIntegration CenterMiddlewarePayroll IntegrationsFinance IntegrationsIdentity / SSOThird-party SystemsMonitoringTroubleshootingDocumentationModernization

Potential areas

Configuration ReviewProcess OptimizationFeature AdoptionExisting License UtilizationReportingAutomationUser ExperienceBusiness RulesWorkflow OptimizationTechnical DebtSecurity / RBPIntegrations
SuccessFactors optimization

Get more from the SuccessFactors investment you already made

The challenge

Organizations often use only part of the functionality available within their existing SuccessFactors environment. Configuration decisions made during implementation may no longer reflect current business requirements. New functionality may go unused. The platform is live — but not fully working for the business.

Nocko can review the existing environment and identify opportunities to simplify, improve and optimize it — so organizations get more value from the investment already made.

More solutions

Additional HR technology capabilities

Release readiness

Turn SuccessFactors releases into opportunities — not surprises

SAP SuccessFactors releases introduce mandatory changes and new functionality. Lean teams may struggle to evaluate everything, assess impact and regression-test critical processes before go-live.

Release ReviewMandatory Change AssessmentImpact AnalysisRegression PlanningTesting SupportIntegration Impact ReviewFeature EvaluationAdoption Recommendations
Discuss Release Support

New modules & capabilities

Expand your HR technology when the business is ready

Business requirements evolve after the initial implementation. Organizations may need additional modules, integrations, analytics or automation but lack the specialist capacity to design and deliver them.

Requirements AssessmentSolution DesignModule ExpansionConfigurationIntegrationData MigrationTestingDeploymentHypercare
Discuss Your Next Capability

HR technology transformation

Design what comes next

Sometimes the requirement extends beyond improving an existing platform. Organizations may need to rethink processes, architecture, integrations, operating models or their broader HR technology roadmap.

Current-State AssessmentFuture-State ArchitectureHR Technology RoadmapProcess DesignOperating ModelSolution ArchitectureIntegration StrategyTechnology EvaluationTransformation PlanningImplementation Advisory
Discuss Your HR Technology Roadmap

HR analytics

Turn HR data into better decisions

HR data is often available but not structured, governed or presented in a way that supports meaningful workforce decisions.

People AnalyticsStory ReportsOperational ReportingReporting StrategyData QualityReporting GovernanceWorkforce InsightsHR Data Architecture
Discuss HR Analytics
Forward-looking

Preparing HR technology for the AI era

AI is becoming increasingly embedded within HR technology platforms and workflows. Nocko helps organizations evaluate emerging HR technology capabilities pragmatically — identifying where automation and AI can improve processes while considering architecture, data, security and governance.

Potential areas

AI ReadinessProcess Automation OpportunitiesSAP AI CapabilitiesHR Technology ArchitectureData ReadinessUse-case AssessmentGovernance Considerations
Not sure what the real issue is?

Start with the free SuccessFactors Health Check.

Post-go-live SuccessFactors challenges rarely sit neatly within one module.

A support issue may actually be a governance problem. An enhancement backlog may reflect limited delivery capacity. Recurring integration failures may point to ownership or monitoring gaps.

The free Nocko SuccessFactors Health Check helps you look across the environment before deciding where to focus.

8 areas assessed

GovernanceConfigurationIntegrationsSecurityData & ReportingReleasesSupportRoadmap
Find My Priority Areas

5–7 minutes · 24 indicators · Instant personalised results

How it works

You see the symptom

Enhancement backlogRecurring support issuesIntegration failuresRelease pressureLimited specialist capacityUnclear roadmap

The Health Check looks across the environment

GovernanceConfigurationIntegrationsSecurityDataReleasesSupportArchitecture

Nocko helps determine the next step

AdviseImproveSupportImplement
Need more than a self-assessment?

Go deeper with a Comprehensive SuccessFactors Health Assessment.

The free Health Check helps identify potential areas to explore.

For organisations requiring deeper validation, Nocko can conduct a consultant-led assessment covering the functional, technical and operating-model aspects of the environment.

What it covers

Functional review
Configuration review
Integration landscape
RBP & security governance
Data & reporting
Release management
Support operating model
Architecture & roadmap
Prioritised findings
Improvement roadmap
Quick reference

Find your solution

If your challenge is:

Too many support issues

Managed Services

Enhancement backlog

Enhancement Delivery / Flex Capacity

Lack of specialist expertise

Fractional CoE / Dedicated Resources

Integration problems

Integration Services

Underused SuccessFactors

Optimization / Health Assessment

SAP releases

Release Management

New module requirement

Implementation / Module Expansion

Broader transformation

HR Technology Advisory
Why Nocko

Practical solutions. Flexible delivery.

Specialist expertise

Deep SAP SuccessFactors capability supported by broader HR Technology experience.

Flexible engagement

From targeted consulting to recurring support and project delivery.

One extended team

Access different specialists without managing multiple individual suppliers.

Long-term thinking

Solve today's requirement while keeping tomorrow's HR Technology roadmap in view.

Common Questions

What HR technology challenge are you trying to solve?

Tell us what isn't working, what needs improving or what you're planning next.

We'll start with the problem — not with a predefined consulting package.